Team Leader

Implementation Support delivers high quality Electronic transaction services to customers around Europe. We focus on keeping the customer promises, continuous improvement of the services, quality assurance and excellent customer service. We have 21 specialists in the team located in Riga – Latvia, Helsinki – Finland and Torun – Poland.

To ensure the high performance and continues development of our Riga team, we're looking now for:

Team Leader

to our Implementation Support team in Riga

ABOUT THE JOB:

We want you to join our dynamic Implementation support team. Your main responsibility will be work coordination, resourcing and recognition of training and development needs within the team, Best practices development and Implementation of agreed processes within the team. You will also coach and support all the local members of the team and act as an escalation point. You also participate the daily work as an expert. Our team is highly connected to service management, product development, customer implementation and platform management and keeping good contact to these internal stakeholders is also a very vital part of your work.

WHAT WE WOULD LIKE FROM YOU?

You should be organized and highly driven to succeed with solution oriented positive attitude
We are a big team and need a real team player who likes to support colleagues and wants to succeed with others
Customer satisfaction and high quality standards should be very close to your heart
Stress tolerance is a must

IN YOUR APPLICATION WE WILL BE LOOKING FOR:

Experience in technical supporting of IT-services or lead roles in IT
Programming knowledge
Unix/Linux experience is beneficial
Good communication and presentation skills, English is a must
Tutoring / Coaching skills
IT education

WE OFFER:

Challenging work in a leading international corporation
Competitive salary
Working in multi-cultural environment
Friendly environment
Health insurance
Mobile phone and subscription

QUESTIONS IN MIND?

For more information, please contact HR Representative Laura Laimīte by e-mail Laura.Laimite@posti.com or call at +371 20194827
Please submit your application including CV, cover letter and salary request until 31.05.2020.
Note that we will start conducting interviews right away and will make hiring decisions as soon as a suitable candidate is found

Team Leader

location: Riga, Latvia

Team Leader

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