Technical Support Engineer

To Our Customer Service Team in Toruń

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Technical Support Engineer

To Our Customer Service Team in Toruń

Posti Messaging helps organizations to digitalize and automate invoice and document processes. With our services, organizations manage business critical consumer data and provide better customer experience. By automating our customers’ business processes, we accelerate their digitalization and help them to grow. We handle hundreds of millions of invoice and document transactions annually. With 600 professionals in 6 countries over the Baltic Sea we serve over 5000 customers. Posti Messaging business unit is a part of the Posti Group, headquartered in Helsinki, Finland.

 
In our accelerating international growth, we are looking to hire: 

Technical Support Engineer

For our Customer Service team in Torun we are looking for a passionate person who wants to take an active part in : complex IT projects, automation daily routine tasks, understanding and creating documentation and many others. Our environment is highly professional, with a high degree of personal responsibility and freedom. We believe in empowering the talented people and steering actions towards automation.

As Technical Support Engineer your main responsibilities will include:

  • Solving customer incidents and requests during office hours
  • Learning and improving current processes by automating routine tasks
  • Work according instructions, creating and changing documentation
  • Internal communication and active co-operation with e.g. customer service, technical implementation and IT operations
  • Contribute to develop and improve our ways of working

 

IN YOUR APPLICATION WE WILL BE LOOKING FOR

  • Academic degree on ICT
  • Hands on IT experience
  • Experience of AIX / Windows operating systems
  • Scripting languages and ability to automate hectic routine work
  • Proficiency in English to be able to work with customers
  • Knowledge of IT or ITIL certificate as a plus
  • Interests in machine learning and robotics

 

WE OFFER

  • Challenging work in a leading international corporation with competent colleagues
  • Opportunities for continuous growth and self-development
  • Work in a dynamically developing company with European standards
  • Friendly work environment
  • Social package and employee benefits 

 

SOUNDS INTERESTING?

  • If you have questions you are welcome to contact Damian Podlaski on damian.podlaski@posti.com or call +48 512 918 399
  • Please submit your online application including CV by 18.01.2019
  • Please note that we will start conducting interviews right away and will make hiring decisions as soon as the suitable candidate is found

 

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